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Returns Policy

At Moxxx, customer's happiness is what makes our business thrive, and we work day in & day out to improve our service and products.

If you would like to return your order, please contact us  and mark it as RETURN for instructions on how to proceed.

1. Item(s) must be unworn & unwashed. All labels must still be attached to return the goods.
2. Item(s) cannot be returned if the care label has been cut/removed.
3. If you are returning bikini bottoms or ladies briefs, it must be in its original packaging, all tags still attached and the hygiene slip must still be in place.
4. If you are returning socks, they must be in their original packaging and sealed.
5. We do not accept Men's underwear as returns.

All items returned will be inspected before any action is taken by staff members.

You have 7 days from the date you received your items to make a return.
Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!

All returns must be registered through our returns portal. This is to ensure the returns process is as speedy and simple as possible.